Challenge

TEP was brought on as a project management resource to obtain permits and NTPs for major carrier upgrades with one of the largest wireless providers in the country. Thousands of upgrades were in the queue for completion, but poor management of permitting had the overall project in a standstill. Review timeframes were not driving the permit filing, which disrupted the previously-set project flow and priorities. The provider’s build plan was hitting roadblock after roadblock, due to this inefficient permitting system.

Result

TEP’s experience in permitting a variety of wireless projects enabled us to quickly step in and organize this project. A dedicated project manager was assigned to this process, leading a team of permit specialists to begin applying for permits, managing permit expirations, physically picking up permits on behalf of contractors, and ensuring that the contractors had a valid permit when it came time for construction. Because of these new process efficiencies and the know-how of the TEP team, permits are no longer the long lead issue for these projects, resulting in a more successful build plan, year-after-year, meeting and exceeding projected goals.